Samsung E720

Maybe an awkward moment to write about this cellphone, since it is currently at the repair-shop, but I had a few minutes time so here it goes.

First of all, take a look at the pictures… Doesn’t it look good!? You got to admit, the Samsung E720 has a certain visual impact. It is light, fits good in hand and is easy to use. That is about the first impression you get of it. Secondly you start to notice that it’s loud, or at least can be loud, since you can turn the volume down a bit. Since the E720 has a MP3 player that can play without earbuds, this amout of volume is required.

There isn’t enought space here to discuss all the features, to describe them in 3 words: they are neat!!!

There are a few downsides, but still, it’s worth to buy it!

The downsides

There are a few downsides, though.

  • It has 80Meg of space!!!! But that is it. It’s not expandable. Plus you can only use a few megs for messages, the rest is for video and images. I’d rather choose what I use the memory for. But ok, you can live with that.
  • Another thing I like about my mobiles, is that I can backup my phonebook, messages, … to PC. It is possible, but there is a minor thingy. When you have an EMS (two or more SMS messages chained together), you can’t backup it, or even read it. You need to do that in the phone. Major downside when you’re backing up your messages. With call-records, phonobook,… no problems. You can also get all the images from your phone from any place, but you can only upload to one location. Why? I dunno.
  • And now the major thing why not to buy the E720: the sound quality it is sending out. You can hear people on the other side, clear as crystal. I mean, when the other person has the radio on, you can even understand what song is playing. It’s that clear. But don’t be surprised when that person asks to repeat what you said a few times, since the outgoing quality sucks!!! It seems to occur only when your calling with another cellphone, landlines are not affected. Try to imaging that one person has an E720 and the person he/she is calling has one too. Almost impossible to have a good conversation. BUT… there is a solution. The problem seems to be in the software. By sending the device back to Samsung, they can flash the software and that should fix it… Mine has just been send in. I’ll keep you posted.

The looks


Closed Samsung E720.

Open Samsung E720.

Samsung E720 MP3 player when closed.

82 Responses to “Samsung E720”.

  1. Why can’t you have the vibrating function and tone on at the same time when receiving sms messages?

  2. Good question and I don’t know. You can select vibration OR sound OR vibration followed by sound as the way to alert you, but not both. Some ringtones have vibration embedded in them, so that would be the way to get both. But no MP3 as your ringtone and vibration at same time.

  3. how do you get songs from your computer to the phone, i have the cable but i cant seem to get it to work???

  4. There is some software that you need to download from Samsung. You can then use a USB cable or do like me and use Bluetooth. The cable option is the faster one, though.

  5. i downloaded the driver…but it still wont work! what do you do from there? why isnt there any information on how to do it?

  6. Why there is no information is a question you should ask Samsung, I don’t know the answer to that.

    Which driver did you download, because there are 3. One for a modem, one for (I don’t know what, haven’t figured that one out) and the third for USB. The latter is the one you need.

    When it is successfully installed and you connect your phone, it should be detected by the PC and Samsung software. I do advice bluetooth. It’s waaaaay easier.

  7. how comes my phone doesnt turn on? i accidently stuck a usb wire 4 the E810 thinkin it worked 4 the E720 then my phone kept turning on and off now it wont turn back on? also everytime i stick that wire in it just makes the flash light come on and thats it

  8. Try getting the battery out, wait a second or 10 put the battery back in. If it still doesn’t work, I think you might have shorted out your E720.

  9. i have the usb toggle for use with samsung e720
    complete with software disk.but cannot get blue tooth to work in cnnection with my p.c
    can any one help?

  10. can i fit a external microphone,to the samsung e720 like the d500

  11. Gordon, I haven’t got a D500 so I don’t know if that’s possible. Do you mean like a headset?

    For the bluetooth. First of all, both the PC and the E720 should have Bt enabled and it works best if the E720 is visible. Then let the PC scan for near Bt devices. It should find the E720. When found you need to pair the E720 with your PC. You should get a message to enter a code for the connection (you can chose that one yourself between 4 and 8 digits).
    When you pair the two together, you should be able to discover the E720′s services, which contains a serial connection. Activate that one, open the Samsung software and it should find your phone. It might be needed to change to COM port on the serial connection. You can do that by asking the properties of the serial connection.

    Hope this helps.

  12. how can i get the frount screan to stay up? when i flip the phone down the screan goes off and i want it to stay on can some 1 help?

  13. You mean you want the cover screen to stay on? There are only 2 functionalities that allow this for a longer time than the default 5 seconds or so. Those are the camera and the MP3 player (both when the phone is closed). I haven’t found any other way to keep the cover-screen on.

  14. I’ve just bought the Samsung E720 and I can’t get the USB to work. I’ve plugged my phone up to my computer with a USB cable and installed all the programmes, including the USB driver, on my computer. When I open up the PIMS and file manager programme and comes up saying it’s offline and I can’t go online even though I have a broadband connection. Do you now what I can do to fix the USB problem and get it to work? Or how I can install Bluetooth on my main PC? Cheers

  15. I haven’t tried to go online with the phone through the PC yet (Maybe a nice thing to do when I have a moment of time), so I don’t know from experience how to do so.

    When you connect your Samsung to the PC, does it give you the typical connection sound of a USB device connecting?

    For Bluetooth on your main PC, you need a USB Bluetooth dongle. That doesn’t cost much, like 20 Euro or something. I advice those from MSI, they work great. There is software that goes along with the dongle, that is easy to use and gets you connected in no time.

  16. When I connect to the PC, it does give me the typical connection sound, but the device doesn’t show up in My Computer. I don’t mind if I can’t go online with the phone, but I want to be able to transfer files from my PC to my phone. Do you know what I could do?

  17. The sound means that there isn’t anything physically wrong with the connection, but it is only software. You need the correct drivers. I found out that deinstalling them and reinstalling them, worked,… sometimes. I found that the USB connection isn’t the easiest one to install (only got it working on 1 PC). After trying the Bleutooth, I gave up on the USB. Although it is faster than wireless, I suggest you try Bluetooth.

  18. My E720 won’t turn on anymore. A couple of hours ago, it just switched off. I thought because the batteries were low, so i charged it 2 hours ago. But still it doesn’t switch on… Can somebody help me?

  19. Have you tried taking the batteries out for 10 seconds or more? That might help. If it doesn’t, I’m affraid you’ll have to return it for repairs.

  20. Samsung E720

    Mit dem Samsung-E720 knüpft Samsung an die klassische Linie seines unschlagbaren Erfolg-Modells SGH-E700 an und bietet doch mit dem neuen Modell ein technisches Highlight in äußerst kompakten Abmessungen

  21. I bought a USB cable and driver CD in the hope of downloading music to the MP3 player on my E720 but everytime I try to install the software I get a warning that it is not Windows approved and could stop by PC – any ideas?
    I’ve looked for drivers to download but am not sure what I am looking for.

  22. Just try to install it. Most of such messages are just to divert liabilty just in case it does stop your PC.

    The drivers should be on the samsung site. Recently there have been updates for them, but I haven’t tried those yet.

  23. I want to send videos to my mobile, i send it with bluetooth, and first I convert my video to mp4 with a resolustion 0f 320×240. But if I try to play it is says that its not te proper format. What must I do? Sorry for my lack of English, I’m from Holland.

  24. I haven’t tried to make my own videos for the E720 or converted from things ones I have. I always used prepared MP4s.

    There is a small video player that comes with the Samsung Studio, try to play your video first in that, when it plays there, it should work on your phone as well.

    So make sure that it’s the same MP4 codec as on the E720 and also make sure that the sound is in the correct format as wel. You can try a video without sound first to see which of the two is causing the problem.

  25. I have just bought a Samsung E-720 and have been trying to get music from my pc on to the mp3 player but can’t. I read people have plugged a usb port into their phone but mine doesn’t appear to have one and no cables came with the phone to connect it to pc…. what am I doing wrong…HELP!!

  26. You need a bluetooth connection or a special USB cable. It doesn’t come with the phone, so you’ll have to buy it separately.

  27. I just bought an E720 couple of days back, its got good features but i cant seem to install any java applications through bluetooth, why is that???

    And second is there any bluetooth messaging software for E720, i cant seem to find one…

  28. I have had my samsung E720 for a few months and have just cracked my screen (not the front screen or the one you read txts its inside the fone) im just wondering does anyone know how much it would be to get repaired and does samsund actually repair them n how do i send it off for repair? thx

  29. I suppose Samsung repairs those, it would be weird if the didn’t. Getting my Nokia costed about 150-200 euros. So I guess I would be about that amount.

    In Belgium, you can’t send it directly to Samsung, you need to go to your retailer and they will get it fixed for you.

  30. i have had my e720 for about 6 months, but in all this time i have never been able to send photos off my phone to my email. it always says email connnection failed. how do i sort this out?

  31. I haven’t used the e-mail functionality myself. But in order to use it, you must first have WAP connection (in Europe that is, don’t know how it’s called in the US).
    Personally I use the MMS functionality to send it to an e-mail address instead of to a phone number

  32. i have the same problem as most people, getting songs from my pc to my phone – i have done everything right (or so i think) but i can never seen to get my phone to be seen by the file manager. i have also tried asking samsung (lot of use they were) can you help???? cheers

  33. Sarah, are you connecting to your PC using USB or Bluetooth?

  34. usb is it more awkward??

  35. I think it is… I heared many people say then can download from the phone, but not upload towards it. I myself, don’t have an USB cable so I can’t test it.
    I suggest, you either try bluetooth or ask someone with another bluetooth phone to send it from their’s to yours (that works without any problems.
    If you have it bluetooth, a bluetooth dongle doesn’t cost much. The ones from MSI are quite good.

  36. cheers i go out n buy a bluetooth dongle! :)

  37. I have a samsung E720, i love it, the look, easy to use etc. BUT as regards being able to use the phone via the dongle or USB cable……..don’t go there! I have both and neither will work for me, i have tried everything. My husband has a motorola V series, it was so easy to install on pc and use. Each time i want a song etc i have to have ask him to put it on his phone then bluetooth to me. I want to be able to do that myself! Why doesnt it work for me???? If anyone has any ideas why my pc doesnt even recognise my phone it would be nice to hear, thank you from a very disgruntled user!

  38. Lisa, when you go into your Bluetooth environment and scan for your devices, is your E720 found?

  39. Thank you for your advice Ben, it is now up and running. After many frustrating hours and internet surfing a solution was found, my pc now recognises my phone. Only problem i have now is, i cannot transfer music onto my phone. Do i have to download the music onto pc in mp4 player format, then transfer it onto my phone? Although reading some of the questions above, seems theres a problem with downloading onto the phone….can you give me some advice. Thank you.

  40. I have had some problems with it too. If the transfer starts, but cannot finish, it has something to do with the bluetooth. If you however can’t even start the upload to the phone, I’m guessing it’s the location. The files need to be in a .MP3 format and you can only upload to the “downloads” folder on the phone.

  41. i just bought an e720 about a week ago.i tried switching it on and the only thing that appears on the screen is the usual samsung txt and then it goes white and then the text re-appears.when you shut the flip nothing comes on the outer display.what do i do?if anyone knows wht to do try email me plz thx

  42. Many people seem to have difficulties in getting the PC to recognize the E720. For large-size picture and music files I suggest you use a cable rather than Bluetooth. But there are a few things to remember:
    1) You MUST use the USB cable for the E720, and that one only. (The cable for my daughter’s E730 does not work with my E720, although by the looks of it seems to fit).
    2) Download and install the correct driver.
    3) Download and install the latest version (2.0 ) of the Samsung PC Studio II PIMS & File Manager.
    (BTW; Can anyone tell me the exact meaning of the acronym PIMS)?
    4) And now for the most important bit, which is what most owners of the E720 seem to forget (myself included): Your phone must be activated for the cable connection. This is how to do it:
    Menu “Applications” (top right corner). Submenu 6 “PIM Sync”. Set it to Full Sync and USB. Give this profile a name of your choice, like Phone-USB.
    5) Start the PIMS & File Manager application, THEN connect your phone to the USB cable. (This sequencing shouldn’t be necessary, but in my opinion this is really a rotten piece of SW). Hopefully you will not see the all-too-frequent message “Cannot open port and this program is switched in offline mode. After, try to switch in online”.
    6) Try restarting the PC if they won’t connect. Also it is a good idea to disconnect any devices connected to the serial ports before restarting. (My old Palm caused difficulties for me). This SW seems to be rather temperamentful. Sometimes it connects, more often than not it does not. Can’t wait for an upgrade. Samsung can do better than this.

  43. data cable connection seems to be a problem for alot of you so here is some thing that may help.
    after installing software and connecting your phone to your pc if you still get the message that the phone is offline then go into the File Manager settings and find the setting for the com port. change this to the highest available port and get the file manager to search again. your computer should now see your phone and everything will be fine.
    Hope this helps some of you.

  44. can someone tell me where cann y download the usb driver for e 720 or please paste the link becouse y can’t find him ennywhere

  45. The best way would be to go to samsung.com and type in E720 in the search field. Then there should be a result E720 software. It’s in that list.

    I did the search and it gave me this url: http://www.samsung.com/download/FileView.aspx?cttfileid=380589&type=Mobile+Phone&typecode=18&subtype=Mobile+Phone&subtypecode=1805&model=SGH-E720&filetype=SW&language=.

  46. ok now y have instaled the usb driver and my computer reconized
    e720 and after that y have instaled pc studio 2.1 an y can’t syncronyze

  47. has anybody else had a problem with the battery?
    - I have had my E720 for about 6 months, and when i charge the battery i will use the phone for around 2 hours but if i then leave it for two days without using it the battery will go flat!
    if you have had this problem could you tell me what i should do to solve it?

  48. No problems with the battery. I do about 2-3 days with it. Calling about an hour and sending and receiving up to 250 text-messages before it dies on me.

  49. hi! how do i download music from the internet on my computer onto my MP3 Player? And also, why is there a lack of sound coming from the voice recorder when I download songs? someone answer me please! This is a total nightmare for me!! thanks

  50. hi i have to set up my email for my phone before using it. Please can you tell me how to use it. thank you very much xx

  51. I use the Samsung PC Studio Version 3.0.0 EL5 but I have the same problem – the PIMS starts but my phone E720 is not recognized (“Not connected”). I’ve verified the Connection wizard and it is OK (“E720 is connected). What is wrong?
    Another problem is – I can not acces any point from Samsung PC studio main menu if the phone is connected.
    What is the procedure described by Oyvind “…Menu “Applications” (top right corner). Submenu 6 “PIM Sync”. Set it to Full Sync and USB. Give this profile a name of your choice, like Phone-USB…”?

  52. I tried the E720 in combination with the Samsung PC Studio version 3. It seems they are not compatible. So I guess it’s normal that it doesn’t work.

  53. Benjamin, what should I do in this case?
    Yesterday I installed the last version of soft – Samsung PC Studio Version 3.0.1.FD2, but unfortunately the E720 is not supported.
    Where can I find the good version of Samsung PC Studio?
    Thanks

  54. You’ll need version 2.0 for the E720. That one does work. It can be found on the samsung.com website.

  55. Hi,
    Cool forum! =) I was actually hoping for an E730 but my sis got me the E720. Its ok though…no biggie, I’ve learned to live with it ;) In any case, my question is about putting in an entire movie using a particular media converter – I only have the trial version of MobileStudio, does anyone have a full version???…is there a “best” way to do it? I use 3GP (using Nokiasoftware) but I think an MP4 version is better. Any suggestions?
    Also, I kinda “miss” my NGage’s ability to plugNplay on XPO using its USB datacable without having to download drivers…does the E720 have this capability or is it dependent on the USB cable?

    Thanks in advance for any replies!

  56. Bluetooth question for the E720: Is there any particular Bluetooth device or software that would allow it to play MP3s on the BT earpiece/headset?

  57. Not that I know of. If I’m not mistaken, the E720 doesn’t support stereo MP3 playback over bluetooth (which is usually what you need for that)

  58. I don’t have the USB datacable for the E720 so I don’t know if it’ll work without drivers. But from the way the PC studio works, I’m guessing no.

    What the movies are concerned. I haven’t tried recoding to MP4 and playing it on my E720. So I don’t know exactly.

  59. Hi i just bought my samsung E720 threw myworldphone.com i wasnt to know why when i click on browser and it goes to t zones it says though your phone may be capable of receiving ringtones and images.your phone is not currently supported. please try again at a later date??why cant i can anyone help me please.. and how do i get easy studio 2 thank you

  60. the phone is great! It is the first phone i have had for over a year and still been happy with it. I bought the usb cable for it so i can put music on my phone, and put pics that i took from my phone to the computer, i installed the programmes, but it keept saying AT Command error when i try and connect it. This is soooo annoying. Do you know what i’m doing wrong?

  61. Is it the Samsung Studio that’s giving the error?

  62. yeah it is, at least i think it is haha, it jsut says my phone is offline, i try to connect it and says there is an error

  63. Vicky have you read the other comments, like #42 for example? Those don’t work either? Search this site for E720, there are other posts, some have sollutions too, that have been tested and work.

    Let me know how that works out.

  64. hi sorry if this was asked earlier… i would like to send a java game to my e720 (with bluetooth) but every time i try it goes to the other files folder – unplayable. i think i need to install the game on my phone, how do i do this?

  65. i have the usb cable for my phone but cany find the disk anyone no what to do then email me please x

  66. help me, i’ve got a samsung E720 and a usb cable but not the software! and i can’t find it! where can i download that software?? pls help me! i realy need it thx

  67. The software is available on the samsung website. Just type in “software E720″ in the search box on that site and it’ll guide you to what you need.

  68. hello, I just bought a Samsung e-720 and I was trying to put music on the phone, is there a certain type of USB cable that I need? and recommendations? and what kind of software should I get (i.e.)
    SGH-E720 Samsung PC Studio USB Driver (ver.II 2.0),
    SGH-E720 Samsung PC Studio Image Editor (ver.II 2.0)?

    thanks

  69. You could also get a USB bluetooth dongle. That way, you only need the Samsung PC studio and not the USB driver. It works better most of the time. Only downside is that it’s slower.

  70. How do I copy contacts from the phone to the sim card? All my contacts are on my E720 only and I want to transfer them to a D900

  71. Hello,
    I got some serious problems with my samsung E720 .
    I got the RIGHT cable to communicate with my PC.
    I downloaded and installed ALL the drivers for this mobile fome from samsungmobile.com
    When i connect my phone to my PC i get the following message:
    “New harware found:
    WMC ACM 1.0 App”
    I tried to install the driver automatically, but nothing helped.
    When i try to connect with PIMS, i alwas get the error “Please confirm connection! : COM1″
    I also tried synchronizing with my mobile fone but nothing works.
    I really don’t know what to do..
    Can someone help me please?
    Thanks

  72. You might want to try to copy the contacts from one phone to the other over bluetooth.

  73. Hi. Does any1 know how to assign a specific song to a msg alert tone? my friend said she did it but i dont know how???
    Also can u add a pic to a person so when u get a msg that pic comes up?? i know how u do that for when u recieve a call but not a msg? x

  74. how do you mean?
    i just want PIMS to get worked..
    i really don’t know what to do..
    grtz

  75. Same problem as everyone else. have tried different builds of the PIMS and file manager. Have downloaded all the drivers etc from Samsung, have the CD (which was my first route and the guy said it’d be hard, but I didnt think I had to TOM CRUISE!). Went into PIM Sync in the phone, changed the name, set the settings to USB etc. Changed the COMM ports to the highest possible.Tried discconecting other appliances connected to the computer. Tried different USB ports (which gave me the ding dong connection sound, so it is definately software related), and yet, not connection/ synchronisation between PC and mobile can be made.

    Ive had sagems, nokia and sony phones, NO PROBLEMS! Great easy, plug and play software, no hassle. And yet this one is a pain in the ass. Could the problem be that the phone is pay as you go? No surely not. Im not a fan of this phone and I wouldnt recommend it to anyone who wants to take pictures on the move and store them on their computer, or who wants to use their phone as an mp3 player, since you wont get the songs onto the phone unless through bluetooth.

  76. 27. Azhar | March 30th, 2006 at 6:45 am
    I just bought an E720 couple of days back, its got good features but i cant seem to install any java applications through bluetooth, why is that???
    —————————————

    same question really; is there any way of sending java games/apps to the fone via a bluetooth dongle so they can be used?? when i try a file transfer i dont have the application folder visible… only photo/video/music; and ‘other files’ wont let me open *.jar files…

    help plz?

  77. Phone is showing PIM sync in progress which knocks the network off so cant get calls in, I havent done anything to the PIM options at all (didnt even know it existed) so it’s not like I have messed anything up, help please??

  78. i’ve had an e720 for 3 weeks, had no problems using data cable, and required software (pims, samsung pc studio 2), had to make sure i changed the com port from 1 to 4 then fone was seen, absolute dream of a fone no complaints except that if your a complete novice on pc\phone software you may come unstuck as a few previous users have the menus a little awkward to navigate in pims etc……

  79. Ref. comment no. 47 from ?-? aimee ?-? I see people are having problems with batteries seemingly discharging way too fast. Would you believe it: The culprit is your SIM card! I have experienced this problem with my E720, and so has my daughter with her E730. The fix is extremely simple: Take out the SIM card, clean the contact terminals and put it back in. One way of cleaning the contacts is to push ithe card gently back and forth a few times while it is inside its socket. This action will cut through any insulating oxide layer on the contact points. Please don’t ask me why this works, as it doesn’t make much sense. Anyone out there having a clue?

  80. Ref. comment no. 51 from Oliver. My E720 is configured for Norwegian language. I might have translated the menu items incorrectly. Assuming the icons are the same for all E720 phones sold worldwide, the Applications icon is the green jigsaw puzzle just below the clock. Enter that and select submenu item 6.

  81. A friend of mine has a samsung e720. He sent a wma file from his pc to the phone via bluetooth. The file got there but we can’t move it or set it as the ringtone. Any ideas? It has gone into the Other files folder of the phone

  82. To Tony Parr: As far as I know, the E720 only supports .mid and .mp3 files. So no .wma. That’s why it won’t play as a ringtone.

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