Uploading music, ringtones and video to your Samsung E720 using the the Samsung PC studio II file manager
There are 2 ways to connect to your Samsung E720. By using bluetooth or by using an USB cable. Since I don’t have a USB cable, I’ll use bluetooth. Whichever method you choose, the connection is transparent to the Samsung PIMS Studio. You can find a guide here on how to connect to your Samsung E720 using bluetooth.
Downloading the software
First of all you need to download the Samsung PC Studio II. You can can find it on Samsung Mobile or go straight through to the Samsung download center. Next install the program. It should be quite straighforward.
Filemanager
After you have connected your phone to your PC, downloaded and installed the Samsung Studio and the Studio has found your phone, you should be ready to use the file manager.
Your phone is successfully detected, if the name of the device is shown at the bottom of the window. Also the Filemanager icon (at the top of the window) will now be active.
Samsung PC Studio II with connected E720.
Uploading
Now that you have succesfully connected to your phone, you start the filemanager.
You can download from any folder of the E720 you see at the top, but you can only upload to the phone in the “Down content” folder. (It’s called “Down content” because Samsung assumes you’re using the E720 to download content from your service provider or the internet).
- Image folder is for uploading wallpapers, photos, … anything images.
- Video folder is for uploading MP4 videos, animated ring-videos,…
- Sound folder is for MP3 music, ringtones, …
Then select the folder you want to upload to, select the local folder on your PC you want to upload from. Then right-click the file you want to upload and select “Send to Phone”. When you want to download from your E720, the process works about the same.
Note: Depending on the type of content, you have only a selected amount of space available.
Samsung Filemanager ready to upload to the E720.
jessica posted this response on January 3rd, 2006 at 11:02 pm
The computer is saying that it cant detect my fone and i am using a brand new data cable thanks jess.
Benjamin posted this response on January 3rd, 2006 at 11:26 pm
Well, I can’t help you there. I don’t have a USB cable myself. Make sure that when you connect, you get the typical USB device connection sound.
laura posted this response on January 6th, 2006 at 5:57 pm
how do i turn to online mode on the studio?
Benjamin posted this response on January 6th, 2006 at 7:17 pm
It does that automatically when the phone is connected.
sophie posted this response on January 8th, 2006 at 9:14 pm
hi when i try and dowload a new mp3 track it says it’s not allowed 2 b uploaded?? can u help please?
Benjamin posted this response on January 8th, 2006 at 9:40 pm
Try to re-encode the MP3 file. Maybe it’s in a too high a format for the 720 to understand.
Kate Butler posted this response on January 12th, 2006 at 6:00 am
I have installed the software twice now, but it is still remainining in offline mode rather than automatically detecting the phone. Any suggestions?? Dummy language please
Benjamin posted this response on January 12th, 2006 at 7:47 pm
You’ve probably installed the Studio software twice, but there should be some drivers for the phone too. Try to install them as well.
PaulW posted this response on January 12th, 2006 at 9:05 pm
In response to jessica connecting via USB, have you downloaded the USB driver from the Samsung website? Try the URL:
“http://www.samsung.com/uk/support/productsupport/download/Model_Select.aspx?type=Mobile+Phone&typecode=18&subtype=Mobile+Phone&cmssubtypecode=1805&model=SGH-E720&filetype=SW&language=”
(cut URL between ” ” and paste into explorer
Also, from File:Setup in PC studio, untick the Auto Detect box and see if your USB connection is visible in the Port dropdown box.
Olly posted this response on January 12th, 2006 at 9:16 pm
Hi Ben.
I’ve just fully downloaded the sofware and have got it linked to the usb port and is reading my phone. But i basically wanted this program to allow me to upload images and mp3’s to my phone. NI realise that on the program, the two symbols at the top of the window named ‘image to phone’ and ‘melody to phone’ will allow me to do this, although the symbols are not lit up, meaning i cant click on them. Would you be able to tell me why this is happening? and is there a way around it? Everything else is working such as the phonebook and sms.
any help will be most appreciated!
cheers!
Benjamin posted this response on January 13th, 2006 at 12:04 pm
Sry Olly, but I don’t know why this is happening. I do know that there are sometimes problems with the filemanager when using an USB connection. Some report that they can download, but not upload… and you’re seeming to have the problem of being unable to do both.
I must add, I don’t have used those settings myself. I always use the filemanager.
Olly posted this response on January 14th, 2006 at 1:30 am
Thats alright mate. got it sorted now. i think the sofware was a bit dodgy, because i unistalled it all and got the versions of the samsung website, and now it works perfectly.
Thanks!
kirsteen posted this response on January 14th, 2006 at 11:49 pm
my computer is saying it cant find my fone! i am using the cable from the d600 and my fone is the d500 will it work??
Benjamin posted this response on January 15th, 2006 at 12:03 am
Kirsteen, I have no idea. I only have a E720, no D500 or D600. Sry.
Peter posted this response on January 20th, 2006 at 4:35 pm
HI, I have installed the USB driver for my Samsung E720 but when i connect the USB cable, i get a message in a small bubble from the bottom right hand corner saying USB device not recognised. I have also tried downloading the software from the Samsung website but it still says the same thing. Do i have to install the software to a certain file? Any suggestions?
thanks
Benjamin posted this response on January 21st, 2006 at 7:48 pm
Sry… No suggestions there.
Alex posted this response on January 21st, 2006 at 8:42 pm
I have the same problem as everyone else, after downloading software and connecting my E720 via USB cable, it says it cannot detect my phone and it is still in offline mode. How do I switch it to online? I did as someone suggested and downloaded the driver for the USB from the web, does that apply automatically or do I have to do something to activate it? Help!
emma posted this response on January 23rd, 2006 at 7:31 pm
hiya! ive downloaded it all and i get to the file manager screen thingy, and its only got my computer in it? so i cant get to my documents to download a file?? help?? lol, soryr if none of that made sense
patrick anderson posted this response on January 23rd, 2006 at 11:32 pm
please send a copy of this software for me to try.
Benjamin posted this response on January 24th, 2006 at 12:34 am
Patrick, you can find the latest version of the software on the samsung mobile website.
Ryan posted this response on January 24th, 2006 at 3:44 pm
I bought a Bluetooth USB dongle to use with Samsung E720 today and neither phone nor dongle can find each other’s service list although they will initially pair and recognise each other. I’ve tried all manner of things and still no success.
Benjamin posted this response on January 24th, 2006 at 7:26 pm
Ryan, check if you the secure more on both devices is set to the same setting.
__xx__ posted this response on March 2nd, 2006 at 8:42 pm
why does the studion keep saying its offline even when i have the phone connected
Benjamin posted this response on March 2nd, 2006 at 8:50 pm
Because your phone wasn’t detected. This can be due to a bad installation or bad configuration of the program.
Sharpy posted this response on March 6th, 2006 at 7:24 pm
I can’t seem to get custom sounds in my downloaded sounds folder. I’ve tried every format from MP3 and WAV to MIDI and .mmf.
Is there any way to use your own sounds as ringtone or as slidetone?
Benjamin posted this response on March 6th, 2006 at 8:03 pm
The E720 only supports MP3, so it’s normal that those others fail.
Did you get any error messages which explain what went wrong?
Sue posted this response on March 18th, 2006 at 3:13 pm
Hi, I just bought and installed a bluetooth usb adapter. I can send pics and music from my phone to pc but cannot receive either from my pc to my phone, it keeps starting the transfer then comes up with “error copying file” please help!
Benjamin posted this response on March 19th, 2006 at 8:45 pm
I have noticed that some USB adapters have that problem. Neither my MSI or my build-in ACER bluetooth have the problem. But the one in my Dell does too. I’ll look into it…
peter posted this response on March 27th, 2006 at 12:14 am
hi.. i’m seeing some ppl are having same problems as i am having..
i can’t get my samsung pc studio PIM & file manager 2.0 to get it to online mode..
everytime i try using it .. its showing me offline mode..
i installed the cd that i got with buying the usb cable. my computer was able to detect the phone when ever i try plugging the usb in to my computer (it makes that normal usb connection sound).. can any one please tell me what the problem is.. thx
soju0501@hotmail.com
Benjamin posted this response on March 27th, 2006 at 1:43 pm
Since I don’t have a USB cable myself, I can only guess, but is there an option to set which ‘virtual’ com port the USB cable connection will map to?
With the bluetooth, you need to make a serial connection which emulates such a port, hence my guess.
agbor joan posted this response on April 9th, 2006 at 7:16 pm
i cant seem to get to use the pim and file manager 2.0 to work when i connect it to my x480.It keeps on asking me to switch my pc to online mode.Can someone please help me!
Benjamin posted this response on April 9th, 2006 at 7:33 pm
Sorry I can’t help you with an X480 since I only have an E720 myself.
emma posted this response on April 13th, 2006 at 8:18 pm
i got a bluetooth dongle ( BlueSoleil) and have figured how to send files from my mobile to laptop but cant send from laptop to mobile HELP!!! (please if you can)
Benjamin posted this response on April 13th, 2006 at 8:31 pm
You can’t sent MP3s to your phone or any file MP3 or otherwise?
It’s only possible to send files to the downloads folder. So make sure you have the correct directory on your phone.
Sam posted this response on April 20th, 2006 at 3:00 am
i did all the installing for the pc studio and i connected my phone to my comp with the cable but when i go into the program it says “cannot open port and this program is switched to offline mode. After, try to switch in online” and i dont know how toooooooooooooooooooooooooooooooooooooooo
Benjamin posted this response on April 20th, 2006 at 7:18 pm
When you connect to your phone to the PC with the USB cable, do you get the typical device connected sound?
melanie posted this response on April 22nd, 2006 at 9:28 pm
Hi benjamin.
i just recently got a samsung E720 and am looking to put some mp3s onto it what do i need in order to do this??? a usb cable or bluetooth???
thanx mel
melanie posted this response on April 22nd, 2006 at 9:31 pm
hi again.
was also wondering if you could tell me if i need to download anything in order to get downloading. im new to this and i have read your previous comments to other questions but if you could recap for me id really appreciate it ben
XXX
mel
Benjamin posted this response on April 22nd, 2006 at 9:55 pm
Hi Mel,
You indeed need a USB cable or a bluetooth dongle for your PC (some portable PCs already have bluetooth connectivity which will do just fine). Personally I have bluetooth which I might help you with. USB is faster though, but there are more problems with that.
Except for that hardware, you also need the Samsung PC Studio II, available from the Samsung site. In case you’re using a USB cable you also need the USB drivers, also available on that same site.
melanie posted this response on April 23rd, 2006 at 8:40 pm
hi ben,
ok having taken your advice im set to order a usb cable for the phone was thinking about a bluetooth but have heard they are slow however as far as downloading the PC Studio II; i have visted the samsung website and there are many downloading options to select from which am i to select from the below??
Win 2000/XP Image & Ringtone Editor SGH-E720 Samsung PC Studio Image Editor (ver.II 2.0) common language
Win 2000/XP PC Link Software SGH-E720 Samsung PC Studio PIMS (ver.II 2.0) common language
Win 2000/XP others SGH-E720 Samsung PC Studio USB Driver (ver.II 2.0) common language
Win 2000/XP others SGH-E720 Samsung PC Studio Wide Sync (ver.II 2.0) common language
Win 2000/XP others SGH-E720 Samsung PC Studio Internet Access (ver.II 2.0) common language
Win 2000/XP SGH-E720 Sample Media file (ver.II 2.0) common language
i see that there is a usb driver option available thats fine and would i be right in saying i need to download the SGH-E720 Samsung PC Studio PIMS (ver.II 2.0)??? out of those listed above
melanie posted this response on April 23rd, 2006 at 8:42 pm
oh and by the way thanx ben for all your help thus far its much appreciated
mel XXX
Benjamin posted this response on April 23rd, 2006 at 8:58 pm
You also need the second one: “Samsung PC Studio PIMS”. Which is the software used to upload and download music to on your phone.
Sam posted this response on April 26th, 2006 at 8:18 am
i get the sound and everything..its just says its not online
ed posted this response on April 27th, 2006 at 4:16 pm
im also stuck on the online thing. If anyone finds out how to get it working email me @ bongking2@hotmail.com please.
Sophie posted this response on April 29th, 2006 at 2:49 pm
sorry if this has already been asked but i cant seem to get my pc and phone talk to each . my pc shows up on search new devices on my phone but when i try and send anything, my phone says that the service list is not found. what is a service list and why cant it find it ?
Benjamin posted this response on April 29th, 2006 at 3:46 pm
Sophie, I suppose you’re trying to connect through bluetooth?
sophie posted this response on May 1st, 2006 at 4:38 pm
yes i am trying to connect through bluetooth!
Ahmed posted this response on May 3rd, 2006 at 9:48 am
When you connect your E720, you hear the sound and it is not seen by your PC, then what you have to do is that:
1. Connect your phone and open the device manager on your PC.
2. See on the Ports icons, make a lift click from the mouse on any icon saying Samsung…..
3. See what is the PORT number and the speed and note them down.
4. Now remove the mobile and open the Setup from the File menu on the Samsung PC studio and then write the values that you found on the menu.
5. If you can not find the port number in the Device Manager, then try all ports on the setup menu of the Samsung Studio.
This way it will work with you.
Helen posted this response on May 13th, 2006 at 5:48 pm
If you’re getting the ‘offline’ message all the time it’s because the COM port isn’t set up correctly. It’s probably defaulted to COM1 but you might not have used that port when you plugged the cable in. Go into Device Manager and set it to whichever port you’re plugged into. Hey Presto! You’re online
Boxes of Chocolates for explaining this are extremely welcome…….
nathan posted this response on May 14th, 2006 at 11:25 am
how do u get wma music onto your e720 coz i dunno if ya can but i need 2 c is u can
Benjamin posted this response on May 14th, 2006 at 1:25 pm
The E720 isn’t capable of playing wma files. You’ll need to convert it to MP3 first.
melanie posted this response on May 19th, 2006 at 12:31 pm
when i click on down content in order to download onto the phone it asks me for a password???
melanie posted this response on May 19th, 2006 at 12:39 pm
anyone know what im supposed to do here
Benjamin posted this response on May 19th, 2006 at 2:16 pm
I’m guessing you have selected to only allow Bluetooth connection with a certain password. If that is not the case, then I’m at a loss and don’t know either.
melanie posted this response on May 19th, 2006 at 3:52 pm
but i dont understand how i could have done this the phone is new and the cd software and usb also
Sarah posted this response on May 28th, 2006 at 9:52 pm
I have a Samsung E530. I have a SPP-00BA bluetooth USB dongle. I have a laptop which is USB enabled. If I Send a file from my laptop to my phone it will not find a device. If I insert the dongle it finds it. I successfully sent a file from laptop to phone. BUT, if I try to send from my phone to my laptop it fails as it cannot find a device. However, if I go into my device list on my phone, it successfully starts to pair with my laptop, it finds it, it asks for the passcode, which I enter, but then it comes up with a message “no service list found”.
I don’t understand how I can send from laptop to phone, but not vice versa. Phone detects PC but it’s the service list thing that’s the problem. Don’t understand enough about bluetooth to resolve. Can anyone help????
Sarah posted this response on May 28th, 2006 at 10:28 pm
I just found a solution that I thought I should share. If I click on the bluetooth icon in the toolbar on my laptop, there is an option that says ‘receive file’ If I open it it says that it is waiting to receive a file. If I then send the file from my phone it works. Don’t understand any of the logic but it works!
Benjamin posted this response on May 28th, 2006 at 11:35 pm
Sarah, have you read comment #48 for the USB connection, or my post on Connecting the Samsung E720 over bluetooth? Let me know if that helps.
Lianne posted this response on May 29th, 2006 at 11:56 pm
Please help. I have a samsung e530 and have installed this software and everything. However when i go to use this programme it asks me for a password and i do not know which password this is, can anyone help me ? does anyone know what the password is ?
Benjamin posted this response on May 30th, 2006 at 12:12 am
I don’t have an E530 so I can’t test it myself, but I’m assuming you get that when you’re trying to connect with bluetooth? Try to establish the connection from the phone to the PC instead of from the PC to the phone.
Lianne posted this response on May 30th, 2006 at 12:47 pm
Thanks Ben. Just one more thing, in sarahs comment, comment #56 she says she inserted a passcode. I was just wondering if it was possible for me to have her email adress so i can ask her my question concerning the passcode, if you cannot give her email out that’s fine i understand :).
Benjamin posted this response on May 30th, 2006 at 3:29 pm
I’ve sent her a mail if she’s ok with that.
Lianne posted this response on May 31st, 2006 at 4:12 pm
debbie posted this response on June 1st, 2006 at 9:16 pm
Hi, i’m glad i found this website, i’m driving myself mad!! I’ve had a samsung e720 for a few months and have now decided i want mp3 songs put onto it. So i bought a dongle thingy and have no idea how to use it. I’ve been on the samsung website and cant find the pc studio to download, can you help plz
debbie posted this response on June 1st, 2006 at 9:27 pm
Great news, i have found the download for pc studio file manager!! Might be back shortly if i incur anymore problems! (which knowing me, i will!! lol)
Benjamin posted this response on June 1st, 2006 at 9:58 pm
Debbie, have a look at the post I mentioned in comment #58. That should help you connect over bluetooth.
melanie posted this response on June 15th, 2006 at 8:57 pm
hi
can anyone tell me how i can get my own music to transfer onto my phone from the computer. its all mp3 format but wont give me the option to send to phone
Benjamin posted this response on June 16th, 2006 at 2:45 pm
Melanie, what target did you select for the files to be uploaded on your phone?
Mike posted this response on June 23rd, 2006 at 9:20 pm
I was just wondering what format does the video files have to be in before you can upload them to your phone?
Benjamin posted this response on June 23rd, 2006 at 9:43 pm
The video needs to be in MPEG 4 format. So that’s files with .mp4 extension.
lindsay posted this response on June 27th, 2006 at 6:40 am
Hey, I just got a new E730 phone and tried uploading songs into it. I did everything pretty much exactly the way you did in the descriptions, but in the file manager, the two middle buttons with the up and down arrows to the left are gray. What happened?
lindsay posted this response on June 27th, 2006 at 7:01 am
Do you know if my phone can play MPEG Layer 3 Audios? I don’t even know the difference..
lindsay posted this response on June 27th, 2006 at 7:45 am
Oh, hahah.. seems like I’m spamming, sorry. Well, the two buttons aren’t gray anymore, but when I try uploading the songs now, a pop-up comes out saying “Video Recording event was ocurred.” ?!?! Help?
Benjamin posted this response on June 27th, 2006 at 11:56 am
The E730 is the successor of the E720 so I’m pretty sure it can play MP3 (which is MPEG Layer 3) songs. As for the error you’re getting, I have no idea. I only have a E720 and never gotten that one.
naaman posted this response on June 27th, 2006 at 7:51 pm
hey
i got my little silly S410i (S400) samsung that i only like for he camera
so i used it on my computer back home with no problem using usb cable , no bluetooth , and transfer files easyly with pc studio
now im in a nother home , with different pc and i installed all the softwares in here but when i get to see my content on the file manager to download the pictures in to the copmuter i get a password window and i have no idea what password it is , AND! when i installed it on a friends laptop it worked with out password! but i cant use the laptop all the time so i need to set this pc to work , anyone have an idea? i used other versions of pc studio , remove and reinstall everything , … ?
anna-riina hakala posted this response on July 1st, 2006 at 3:29 pm
my problems are similar to kate butler’s, but I don’t understand what “drivers for the phone” mean.
Benjamin posted this response on July 1st, 2006 at 3:42 pm
Drivers are a piece of software you install on your PC so it knows what device the phone actually is.
You need both drivers and the Samsung PC Studio in order to upload songs and such over USB.
anna-riina hakala posted this response on July 1st, 2006 at 3:58 pm
Where can I get those drivers? They wasn’t on the cdROM I got with my phone.
anna-riina hakala posted this response on July 1st, 2006 at 4:03 pm
Or is it the USB driver that is on the CDROM?
anna-riina hakala posted this response on July 1st, 2006 at 4:49 pm
I have installed the USB driver, but as I was installing it, my laptop claimed that the USB driver isn’t suitable for Windows XP. The package of the cdROM says that it should be suitable for Windows XP. So what’s wrong? The laptop seems to recognize my phone, but the File Maniger doesn’t. Sorry for disturbing with so many messages, but I’m desperate!
Benjamin posted this response on July 1st, 2006 at 6:43 pm
If you have a CDRom with your phone, you might want to try that yes. The PC Studio can be downloaded from the Samsung website.
Benjamin posted this response on July 1st, 2006 at 6:48 pm
Have a look at what Ahmed posted in comment #48. That might help you too.
melanie posted this response on July 16th, 2006 at 7:05 pm
hi
im trying to download music to my phone i have tried via both the down contents and my contents option but neither present the opportunity to send to the phone can anyone help
Sarah posted this response on July 27th, 2006 at 3:12 pm
hi,
i’ve been having the same problems ie. “cannot open port and this program is switched to offline mode. After, try to switch in online”.
I checked the device manager, and surprise surprise, there was something wrong with the drivers which the samsung usb was operating on.
I’ve just recently fixed it, by listening to the windows installing prompts (if that’s what it’s called) that kept popping up when you plug the samsung usb in. Just follow the windows instructions and put in the samsung PC studio installation disk when it suggests you to.
Once it’s re-installed, adjust the port in [file] > [set up] in the PC studio. In my case, there was a port 7 that wasn’t there before :O.
Problem solved
amy posted this response on August 3rd, 2006 at 3:12 pm
i have a samsung s400i and i have a bluetooth conector thinggy i know it says ma fon dunt hold mp3 it olny holds mp4s and aac watever it mean please help me how do i do it?
Benjamin posted this response on August 3rd, 2006 at 4:29 pm
I don’t have that type of phone myself, so I don’t know what program it uses for uploading music to it.
The MP4 it can hold are MPEG 4 videos.
The AAC is an audio type, like MP3 but it’s smaller and still keeps the same quality.
Linda posted this response on August 6th, 2006 at 8:43 pm
Phone is connected, recognized … using USB connection … trying to get into Message Manager but get the window for a password; type in 00000000 and get PrivLockX800.exe error message: PrivLockX800.exe has encountered a problem and needs to close … eek! This software is CRAP, but would really like to at least transfer my multimedia messages to PC. Can anyone help? Thanks! Linda
emma posted this response on August 14th, 2006 at 12:51 pm
hi i have just had the e370 and i have set up the PC studio PIM and file manager 2.0. i have the usb cable but wen i download that it jst doesnt work. When i go on the pc studio PIM 2.0 i can put stuff from my phone onto the computer but i cant get mp3s and images onto my phone off my computer! please help!
em x
emma posted this response on August 14th, 2006 at 1:10 pm
please write back someone if you know what to do! im desparate! many thanks! x em x
Benjamin posted this response on August 14th, 2006 at 2:20 pm
Make sure you send the files to the right folder on the phone. All files that you send TO the phone go in the “downloads” folder. I know it’s not very logic, but that’s the way it is.
Joe posted this response on August 18th, 2006 at 7:19 am
Ben i’ve had a same problem as someone before. I plugged my phone into my computer via USB and I opened up the PIM & Studio 2.0 and it say “Cannot open the port and this program is switched in offline mode. After, try to switch in online.” I saw that you left a question to the previous person if my computer detected it. Well my computer did not detect the phone. So what should I do? Please help and reply. Thank you.
Benjamin posted this response on August 18th, 2006 at 10:30 am
If you don’t hear the typical USB sound (and you normally do when you plug in other devices) then the computer didn’t find the phone.
I know only 3 reasons why this can happen:
- The USB port is broken (you can check it by plugging another USB device in it and see what happens, when that one works, your USB port is fine)
- The phone’s connection port is broken, there are no ways of checking that to my knowledge. Just have a look at the bottom of the phone to see if all the pins are intact.
- The USB cable is not working/broken.
If you DO hear the typical USB sound, but the PC doesn’t recognize the phone as the type it is, then you need the correct USB drivers. You can find them on the samsung website, just search for your phone type.
madara posted this response on August 21st, 2006 at 12:09 pm
my phone doesn`t connect pc studio.. why?
Casey posted this response on August 25th, 2006 at 6:16 am
hey guyz i have just bought a SGH-Z510 and i am having terrible trouble connecting to the computer it wont pick my phone up and i am using a usb cord help plz?????????????????
Taye posted this response on August 31st, 2006 at 11:27 pm
Does anyone know how to access the ‘Voice list’ sub folder in the ‘Sounds’ folder in File Manager in order to access voice recordings? It seems that it’s the only folder that’s hidden. Does it mean that voice recordings cannot be downloaded or is there perhaps a workaround?
I’m using a Samsung D500.
Matt posted this response on September 1st, 2006 at 7:53 pm
I have tried on two PC and one laptop over 3 days to get my D500e connected to a Samsung USB data cable ( version PCB113BSE). I had all the above problems of not getting the phone recognised after following all the correct steps. I almost gave up, until I found an older version of the USB driver i.e. version 1 not the version 2 available on Samsung sites.
And guess what? Yup, it works fine!!!
Matt posted this response on September 1st, 2006 at 8:24 pm
I found the driver at http://drivers.softpedia.com/progDownload/Samsung-D-USB-Driver-Download-16777.html
Abhay posted this response on September 4th, 2006 at 10:14 am
THis is regarding SAMSUNG E730.
Even i came across a similar problem as Lindsay … Video recording event occured.. And a strange solution to it is … to play ur FM on and then try to access the PIM.
Its strange but this occurred within 4 months of the purchase date.
Now i tried to again load the drivers in a new system. But then i am getting a security check that the s/w dint pass some security check. After 2 such trials it shows that the driver was installed successfully.As a result of this the s/w is not identifying my device and showing the mobile as “OFFLINE”.
CAN ANYONE HELP?
katie posted this response on September 7th, 2006 at 2:16 am
well i have a motorola razr v3 and a lg cu500. can i do the same thing to these phones or not? if so, how?
Benjamin posted this response on September 7th, 2006 at 10:53 am
I don’t expect them to work the same way because Motorola and LG are totally different from Samsung phones.
katie posted this response on September 7th, 2006 at 9:58 pm
i know but i was wondering if there was a way i could do my LG and motorola phones
Benjamin posted this response on September 7th, 2006 at 10:05 pm
The best advice I can give you is have a look at the product pages. Most of the time it’s under downloads or software or so… they you usually find some program to do these things.
kiwi posted this response on September 30th, 2006 at 2:27 pm
I found a fix on another website about the “Video Recording event was ocurred” error message, while your phone is plugged in, change the camera from photo to video. Don’t know why it works, but it does. Give it a go! (I found this website when looking for the fix and thought I’d add it on, just in case anyone needed to know).
Mohammad Tavakoly posted this response on October 24th, 2006 at 2:56 pm
i would like run Samsung pc studio of my mobile phone x820 on my running LINUX operating system,kindly advise how i can manage it for your information i do not run microsoft windows.
Benjamin posted this response on October 25th, 2006 at 9:36 am
I don’t have a linux machine myself, so I don’t know by fact, but you can try to run the PC Studio in a windows emulator.
sulayman posted this response on October 28th, 2006 at 1:10 pm
i bought a Samsung D500 and wanted to put music on it.
I bought a data cable without any software and my pc cant detect it either!
What do I do?
dani posted this response on October 30th, 2006 at 9:52 am
I just bought a usb data cable for my e530, is it supposed to take forever to transfer files for the first time off the fone??? it says rapid data transfer and 2 hours later we’re only half way there
Benjamin posted this response on October 30th, 2006 at 7:52 pm
It all depends on the amount of data you want to transfer. I don’t have a E530 myself, but it takes about 2-3 minutes to transfer a file of 5 megabytes using bluetooth. The USB cable faster. So I would check the connection transfer rate if I were you (This can be done in the PC Studio).
Lili posted this response on November 3rd, 2006 at 6:33 am
hi, i downloaded the Samsung PC Studio II as well, and it doesnt seem to go online, and does it change anything if im using a bluutooth usb?
fi posted this response on January 5th, 2007 at 2:59 am
HI. Could anybody tell me how to delete music from Other files it seems to be locked and it can’t delete
fi posted this response on January 5th, 2007 at 3:00 am
The phone is the samsung E720
rhiannon posted this response on January 6th, 2007 at 8:08 pm
hey
i have the samsung e530 but having great difficulty in sending pictures from my mobile to my laptop.
i have d-loaded the correct usb drivers and studio pims but with no success still.
My own bluetooth device can pick up my mobile - which shows the incoming com port 5, outgoing com port 4. i cannot choose either of these in studio pims - only com port 3.
when i try to send a picture it doesnt find my laptop at all - but if i just search for a bluetooth device i can find my laptop - but it says ’service list is not found. try again?’
read thru all above with no luck - can anyone offer any advice?
Thanks =)
David posted this response on January 18th, 2007 at 6:36 pm
Hi i have a Samsung X636 and am using this software and only once i have gotten it to be connected to my phone. i am using a data cable and it reads the phone in the little box while the software is loading but once done the status goes to offline. Jow am i supposed to remedy this problem? also it says the port is not opened sometimes. Please help me!
Ryan posted this response on February 19th, 2007 at 4:19 pm
hey guys. i got a E-370. i finally got the damn thing working on win 98. it says online and everything. i have no problems downloading from the phone to the pc but i cant upload anything to the phone from the pc. im using the data cable that came with it and it is the right cable. if anyone can help me out please let me know. why is everything greyed out???
keith posted this response on April 22nd, 2007 at 8:18 pm
Hello can you help me?, i have an s400i and a data cable but no drivers disk, so my computer will not find my phone can you tell me where to get the drivers from please.
Thank you.
frustrated posted this response on May 3rd, 2007 at 1:11 pm
I bought a Samsung SGH E570, later on I got a USB cable for it since it didn’t let me send anything via bluetooth to my computer. I downloaded PIMS & File Manager from the Samsung Site, as well as the USB driver. However, when my little “new hardware detected” sign pops up, the computer will start to install everything but still ask me to insert the Samsung Installation CD since files are missing. When I bought the phone, I was told over and over, that it didn’t need a CD, that I could download everything from the site. Now, I can’t get PIMS to go online, can’t get it to find my phone, my phone won’t find my computer even with a bluetooth dongle (tho strangely enough I can receive files FROM the computer) and I have no idea where I could get an installation CD from since I’ve been told this phone doesn’t need one. Help, anyone?
DEAN posted this response on January 24th, 2008 at 5:09 am
ive recently got a laptop, n i wanna put tunes on my phone,mp3 for free, l can only put on wma but i want mp3s, ive got loads in my real player but cant send 2 phone HELP ME PLEASE.
mas posted this response on May 12th, 2008 at 1:23 am
i,ve got a D500 samsung phone. I have a usb data cable and have installed the PIM & File Manager 2.0. When I click on set up as it says, i can put my e.mail add. plus name etc. BUT THE COM PORT is coloured blue and will not let me enter what port i want so i cannot go any further. What am i doing wrong. I,m losing it now. Been at it a week now and it,s got me foxed.
matt posted this response on June 20th, 2008 at 8:47 am
hi there … uploaded mp3 files via bluetooth but the e720 keeps saying “unable to play file” or something like “file not supported” .. tried mp3 (128kbps), downsized it to 32kbps but doesn’t work either .. can someone help me out? thanks .. matt (AT) eguld (DOT) com
Cassie posted this response on October 28th, 2008 at 1:26 pm
Hey, I have a Samsung SGH-A736, Different, but when i uploaded all my songs onto it, it said it couldn’t display all of them, yet they’re in the phone. Is that a memory card problem or..? Thanks!