Last friday, I was at the dentist. My appointment was at 12:00, so I was there at 11:50. After 5 minutes, the dentist came into the waiting room and said: “I’m sorry, I’m running a little behind, I have a delay of about 15 to 20 minutes.” At 12:20, the dentist was ready to see me.
Now, many may say that it’s aggravating that dokters and alike are always late, but I see this as a positive example of how it should be.
The dentist miscalculated the time he needed for previous patients (it happens), he excused himself, but more importantly, he notified me so I had an idea of how much longer it will take. Sometimes you just sit there, waiting for half an hour without knowing anything. So kudos to the dentist.